UK police certificate (ACRO) from the USA

Police certificate
A UK police certificate for a U.S. visa or green card file comes from ACRO, online, for £70. It can take up to 30 working days plus delivery, and international standard post is included.

gov.uk names the USA among the countries that may ask for a police certificate from people applying for a visa or emigrating (get a copy of your police records). The certificate is issued by ACRO Criminal Records Office.

What it costs and how long it takes

Item ACRO price
Police certificate, one copy £70
Extra copies ordered with the application £7.75 each
Extra copies ordered later, up to 6 months £15 each
International courier instead of standard post £48

ACRO says processing can take up to 30 working days from receipt of a correct application, not counting the day of submission, the day of dispatch or delivery time, according to its police certificate page. Standard international post has no tracking number.

ACRO police certificate
 Order it as soon as your file asks for it: 30 working days is about six weeks before postage. 

A certificate is not a subject access request

ACRO also handles subject access requests, a free copy of your own records for personal use. That is a different product, and gov.uk says an employer or landlord cannot make you get one. Records from Scotland and Northern Ireland follow a different process.

If the U.S. side wants an apostille

ACRO police certificates for England and Wales can only get a paper apostille, not an e-Apostille. See apostilles for fees and times.

Before you apply
  • Your full name history
  • Every UK address in the period ACRO asks for
  • Your passport details
  • A card for £70, plus £48 if you want a courier
  • The exact name of the authority asking for it
  • Refunds

    ACRO deducts a £15 administration fee from any refund.

    Courier delivery

    The £48 courier option is for addresses outside the UK; it is not available to PO boxes.

    Fingerprints

    Fingerprint certificates are also excluded from the e-Apostille, like ACRO certificates.

    What the certificate shows

    An ACRO police certificate shows your personal details and photograph, convictions, cautions, reprimands and warnings under ACRO's step-down model, impending prosecutions and offences under investigation. Records shared with the UK by overseas authorities may appear too (ACRO).

    ACRO says it is your job to check that the authority asking will accept it, and that there is no refund if they refuse. It cannot be used as a «certificate of good character», and it has no fixed validity: each authority sets its own.

    Applying from the U.S.

    The online form asks for a recent photo, color copies of your passport, an email address, your address history for the last 10 years and details of any prosecutions or convictions. ACRO suggests creating an account first, so you can save the form as you go; without one, the 10-page form must be finished in one sitting.

    You can apply for your child or, with permission, for another adult. Someone who has never lived in the UK can still apply if the certificate has been requested and they can show a British passport. Certificates are sent by mail only, never by email, and ACRO can send one straight to the FCDO for an apostille.

    Changes, cancellations and children's certificates

    Changes to an application, extra copies or a new delivery address go through ACRO Customer Services, quoting your application reference; they cannot be made in the online portal once submitted. Canceling also goes through Customer Services, with the £15 administration fee deducted from any refund.

    Anyone who will work with children abroad may also be asked for an International Child Protection Certificate, a separate ACRO product.

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