British Consulate General Boston

The British Consulate General for New England is in Cambridge rather than Boston. It covers Massachusetts, Maine, New Hampshire, Vermont, Rhode Island and Connecticut, except Fairfield County, which belongs to New York.

How to book an appointment at the British Consulate in Boston

There are no walk-in hours at the British Consulate General in Boston: every visit needs an appointment.

An emergency travel document begins online (£125). For notarial services, gov.uk suggests a local notary first. Visa biometrics go to VFS Global, which lists a center in Boston and a premium center in Lawrence.

gov.uk publishes a 24-hour emergency line for this office, +1 617 245 4500 (options 2 then 3) (source). Five of the nine British offices in the U.S. have one on their gov.uk pages.

For everything else the page points to the online contact form.

How to cancel an appointment at the British Consulate in Boston

When the trip is off, cancel through the same channel you used to book.

gov.uk publishes no cancellation route for this office. Reply through your appointment emails or use the contact form. A changed trip on an emergency travel document means a new application and £125 again.

Getting to the British Consulate in Boston

The British Consulate General in Boston is at One Broadway, Cambridge. Arrive a little early for your appointment.

Use the Cambridge address, One Broadway, ZIP 02142, not a Boston one.

gov.uk gives one address for the Boston consulate, One Broadway in Cambridge. Google also shows a second “British Consulate General” listing at 600 Atlantic Avenue in Boston, which no gov.uk page mentions. (source)

Real reviews of the British Consulate in Boston

The Boston listing averages 2.3 stars from 32 reviews, and most of the low scores we read are about one thing: a phone number that sends you back to the website.

Quick, friendly emergency passport after I lost mine on a bus two weeks before my flight. A buzzer at the door would help if you need to go back in.

Edward R.

My father died suddenly and the earliest emergency appointment was six days away, with a warning not to make travel plans until they confirmed.

Kate J.

No live answer at all, just a recording sending you back to the website.

Jared F.

Reviews read on 5 October 2026 and rewritten in our words; the full set is on the office's Google listing.

Opening hours of the British Consulate in Boston

What the British Consulate General in Boston publishes are phone hours, and holidays when it closes.

Phone lines open 9am to 4pm, Monday to Friday, excluding public holidays, according to its gov.uk page. Visits are by appointment only, so the time that matters is the one on your confirmation.

For the rest of 2026, gov.uk lists these closures for British Consulate in Boston: Indigenous Peoples' Day (12 October), Thanksgiving (26 November), Privilege Day (27 November), Christmas Day and Boxing Day (28 December). Its list does not include Veterans Day (11 November).

Phone number of the British Consulate in Boston

+1 617 245 4500: the 24-hour line gov.uk gives for emergency consular help (a death, a hospital stay, an arrest or another serious incident): choose options 2 then 3 (source).

For emergencies outside office hours, the FCDO in London answers 24 hours on +44 20 7008 5000, according to the travel advice for the USA. Passport questions go to HM Passport Office's Passport Adviceline, +44 300 222 0000.

What the British Consulate in Boston handles

Check this list before you book: The British Consulate General in Boston does not issue passports or visas.

gov.uk lists emergency travel documents and notarial services for this office. Many Google reviews are about the automated phone menu; the emergency line above is the one gov.uk publishes.

What you can settle without going

You can handle these without leaving home.